Contact our team
Let’s work out
what you could hand over.
For POS and commerce companies ready to hand over recurring support work. Dedicated teams start at five people.
Choose a time 30 minutes with our founder, Ronald Barnes
What you’ll
leave with.
A clear starting scope: what SSL could own, what stays with your team and the information needed for a team-and-coverage proposal.
No deck or ticket export is needed for the first conversation.
What we’ll cover.
Your current support pressure.
The queue, engineering interruptions, customer expectations and hours you need covered.
The work you could hand over.
Issue types, channels and responsibilities that could move to a managed team.
Team fit and the next step.
If the scope fits, we outline a proposed team, coverage plan and onboarding approach, including how you can evaluate relevant specialist experience.
Still deciding what you need?